Set New User ID

In accordance with PDPC's Advisory Guidelines on the PDPA for NRIC and other National Identification numbers, we will no longer be using NRIC/Passport No/FIN for login purposes from 1 Aug 2019

In order to create your new User ID, we will need to validate your account details. Please provide your NRIC/Passport No/FIN and current Pin.

NRIC/Passport No/FIN :
Your Current PIN :      Forgot My PIN? / Do not have a PIN

If you encounter any problems applying for a User ID online, please call our PruCustomer Line at 1800 3330333 and we will be happy to help you with your application.