Apply for PRUaccess Password / Forgot Password

Welcome to PRUaccess

Enjoy access to your policy information via a secure online environment. Update your personal details and manage your policies anytime, anywhere. You may activate your password online as long as the following criteria have been met:

You can activate your password online provided you fulfil the following:

1) Your current email address is registered with Prudential.

2) You are a Prudential policy owner with at least one policy.

Client Number	:	For personal policyholders (non-corporate), please click here.
Policy Number	:	(Please specify a policy number of one of your in-force existing policies with Prudential.)

If you encounter any problem applying for a password online, please call our PruCustomer HotLine at 1800 3330333 and we will assist you with your application.