Forgot Password

Welcome to PRUaccess

Enjoy access to your policy information via a secure online environment. Update your personal details and manage your policies anytime, anywhere. You may activate your password online as long as the following criteria have been met:

You can activate your password online provided you fulfil the following:

1) Your current email address is registered with Prudential.

2) You are a Prudential policy owner with at least one policy.

Client Number :  For personal policyholders (non-corporate), please click here.
Policy Number



(Please specify a policy number of one of your in-force existing policies with Prudential.)
If you encounter any problem applying for a password online, please call our PruCustomer HotLine at 1800 3330333 and we will assist you with your application.

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